Teewe Support
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Knowledge base
Troubleshooting
Mobile Application (Android)
37
I am not able to connect to Teewe
I am not able to see the files stored on my phone
My phone keeps getting disconnected after a few minutes
My app is showing device disconnected once launched
How do I reset Teewe?
View all 37
Mobile Application (IOS)
8
I am not able to play video from the app?
I am not able to play audio from the app?
How to setup Teewe?
How to mirror my phone screen?
Can I setup Teewe through my IPad?
View all 8
Desktop Application
38
I am not able to mirror my screen on my MAC?
I am not able to install desktop application?
I am not able to mirror my screen from desktop application?
The Desktop application is showing not connected, even both Teewe and PC are on the same Wi-Fi Network?
Desktop application is not able to connect with Teewe device?
View all 38
General
13
Will Teewe work even if I don't have internet connection?
Is it necessary to have a Wi-Fi router to use the Teewe?
Is there any specific formats of the video files that Teewe supports?
What is chrome plugin? And how do I play my online video files through it?
The device is showing connected but the timestamp is not matching with the real time?
View all 13
Setup Related
27
After I plug in the device, there is no display
After I plug in the device, it gets stuck in boot animation
I am not able to complete setup
I am not able to scan for my home Wi-Fi network
I am not able to see my Wi-Fi network in the Wi-Fi selection list
View all 27
Get started with Teewe
What is Teewe
1
Introducing Teewe
What you need for Teewe to work
1
Get started with Teewe
What's inside Teewe
1
Technical Specification
How to plug your Teewe into your TV
1
Plug in Teewe
Setup your Teewe for first time use (for Android Users)
1
How to Setup Teewe
Setup your Teewe for first time use (for iOS users)
1
How to Setup Teewe
Support/Call Centre
Call us on our toll free number 1800 200 0095 (10am to 10pm)
1
Teewe Customer Care
Links for Laptop/PC apps
Download Teewe Desktop App
1
Download Links
How to Play content with Teewe
How to play content from your phone onto your TV
4
Playing Phone files
Playing Youtube Videos
Playing files from your laptop/desktop
Searching for Content
Android FAQs
How to use Teewe?
4
What is the recommended WiFi router configuration?
How to change WiFi router configuration?
Is my router compatible with Teewe?
How to mirror screen using Teewe?
iOS FAQs
How to use Teewe ?
8
How to setup Teewe from your iOS (iPhone or iPad) device ?
Can I setup the Teewe device using my iPad?
I am not able to play local videos from the Teewe iOS mobile application?
I am not able to play local audios from the Teewe iOS mobile application?
How do I mirror from my iPhone or iPad using Teewe?
View all 8
Router Configurations
D Link Routers
2
D Link DIR 600M
D Link DIR 600L
CISCO Linksys Routers
1
CISCO Linksys E900
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